Faq's
Your Questions, Answered.
What makes Alkemē Fragrance different from other perfume brands?
We don’t mass-produce scents. Every Alkemē fragrance is custom-crafted for one person only — you. From our ethically sourced, high-quality oils to our personalized blending process, we create a signature scent that is truly one-of-a-kind.
How does the custom perfume process work?
You can either select up to three oils from our curated collection or let our perfumers create a bespoke blend for you. If you choose the We Choose option, we’ll send you a fragrance questionnaire to learn about your preferences, memories, and style before we begin blending.
Can I reorder my custom fragrance?
Yes! Once we’ve created your signature scent, we keep your unique formula on file so we can reproduce it for you at any time. Your formula remains exclusive and will never be used for anyone else.
Are your oils natural?
We use the finest perfume oils available, sourced from around the world. Many are natural, and others are high-quality, skin-safe synthetics designed to capture rare or delicate scents without harming the environment.
How long will my custom fragrance last?
When stored properly (in a cool, dark place), your fragrance can last up to three years. The scent may evolve slightly over time, deepening in character.
Can I give a custom perfume experience as a gift?
Absolutely. A custom fragrance experience makes a luxurious, unforgettable gift. We offer beautifully presented gift certificates for both our You Choose and We Choose options.
How long does the process take?
For online orders, from consultation to final product, your custom fragrance will be ready in approximately 1 week. Rush orders may be available upon request. If hosting a ALKEMĒ FRAGRANCE STUDIO party, most fragrances are blended on the spot.
What if I don’t like my custom fragrance?
We work closely with you during the creation process to ensure your complete satisfaction. If adjustments are needed, we’ll refine your blend until it feels perfect.
Do you offer in-person consultations?
Yes! We offer private consultations by appointment and can also bring the fragrance experience to your home or event.
How do I get started?
Simply visit our Contact page, send us a message, or call us directly. We’ll guide you through the first steps and begin the journey of turning your essence into a scent. Or, if you would prefer to choose your own components of your scent, you can order online on our PRODUCTS page.