Legal
Welcome to Alkemē Fragrance.
These Terms & Conditions govern your access to and use of our website, products, and services. By purchasing from or using our website, you agree to comply with the following terms. If you do not agree, please discontinue use of our site.
1. Company Information
Alkemē Fragrance is a brand dedicated to artisanal perfumery. Our website, products, and content are provided for customers seeking unique, handcrafted fragrances and related items.
2. Intellectual Property Rights
All content on this website, including but not limited to product designs, fragrance names, brand logos, text, images, graphics, and website design, is the sole property of Alkemē Fragrance. You may not reproduce, distribute, modify, or exploit any content without prior written consent.
3. Eligibility to Purchase
By placing an order, you confirm that:
You are at least 18 years of age (or the legal age in your jurisdiction).
You are providing accurate and complete personal and payment information.
You are authorized to use the payment method provided.
4. Products & Usage Disclaimer
Our fragrances and products are designed for external, personal use only.
They are not intended to diagnose, treat, cure, or prevent any medical condition.
Avoid contact with eyes, mouth, and broken skin.
Keep out of reach of children and pets.
Discontinue use immediately if irritation or allergic reaction occurs.
Alkemē Fragrance accepts no responsibility for misuse or adverse reactions caused by improper use of our products.
5. Orders, Pricing & Payments
All prices are listed in [insert currency] and are subject to change without notice.
Orders are subject to availability; if a product is unavailable after purchase, we will notify you and issue a full refund.
We reserve the right to refuse or cancel any order at our discretion (for example, fraudulent activity, payment issues, or incorrect pricing).
Payments are securely processed via third-party payment providers. We do not store your full credit card details.
6. Shipping & Delivery
Shipping times may vary depending on your location and chosen shipping method. While we strive to meet estimated delivery times, delays may occur due to external factors beyond our control (customs, courier delays, etc.).
International customers are responsible for any customs duties, import taxes, or fees applicable in their country.
7. Returns & Refunds
We accept returns of unopened, unused products within 14 days of delivery.
Due to hygiene and safety regulations, opened or used products cannot be returned unless they arrived damaged or defective.
Customers are responsible for return shipping costs unless the return is due to our error.
For details, please see our Refund & Return Policy page.
8. Limitation of Liability
To the fullest extent permitted by law, Alkemē Fragrance shall not be liable for any damages, losses, or claims arising from:
The use or misuse of our products.
Inaccuracies or typographical errors on the website.
Delays or failures in delivery caused by third parties.
You agree to use our website and products at your own discretion and risk.
9. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of [insert country/state]. Any disputes shall be subject to the exclusive jurisdiction of the courts of [insert jurisdiction].
10. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our website constitutes acceptance of the updated terms.
Last updated: [Insert Date]