Privacy Policy

At Alkemē Fragrance, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our products, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, billing/shipping address, phone number, payment details.
Account Information: If you create an account, we collect login details and order history.
Website Usage Data: IP address, browser type, device type, and browsing behavior via cookies.
Communication Data: Messages you send to us via contact forms, email, or customer service.

2. How We Use Your Information

Your data may be used to:

Process and fulfill your orders.
Communicate with you about purchases, promotions, and updates.
Provide customer support.
Improve website functionality and product offerings.
Comply with legal and tax obligations.

We will only process personal data for legitimate business purposes.

3. Sharing of Information

We respect your privacy and will never sell your information. However, we may share limited information with:

Service Providers: Payment processors, shipping carriers, IT support, and marketing services.
Legal Authorities: When required to comply with law or protect our rights.

4. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us analyze site traffic, remember cart items, and improve performance.

You may disable cookies in your browser settings, but some site features may not function properly.

5. Data Security

We use appropriate technical and organizational safeguards to protect your data from unauthorized access, loss, or misuse. While we take security seriously, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have the following rights:

Access the personal data we hold about you.
Request correction of inaccurate information.
Request deletion of your data (“right to be forgotten”).
Opt-out of marketing communications.
Withdraw consent for certain types of processing.

To exercise these rights, contact us at: [insert your contact email].

7. Data Retention

We will keep your information only as long as necessary to:

Fulfill your orders.
Comply with accounting/tax laws.
Resolve disputes.

8. International Users

If you access our website from outside [insert country], please note that your information may be processed and stored in a different jurisdiction than your own. By using our site, you consent to this transfer.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date.

Last updated: [Insert Date]